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FAQ
Is Cash on Delivery (COD) available?
Yes, COD is available for select pincodes. A mandatory partial advance payment is required for order confirmation.
What are your delivery timelines?
Standard deliveries take 3–7 business days, depending on location.
How do I initiate a return?
Email hello@youownit.in with your order details and product images.
What is your refund method?
Refunds are issued as Store Credit, valid for 6 months.
Which products are non-returnable?
Innerwear, without tags, clearance items, and used/damaged items.
What fabric do you use?
We use our signature NULUX Performance Fabric, engineered for premium comfort and durability.
What happens if I am unavailable during delivery?
The courier will attempt delivery twice. If the package returns to us, re-shipping fees may apply, and COD partial payment will not be refunded.
How can I track my order?
A tracking link will be shared via SMS/email once your order ships.